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Payslips and documents

Why might a lender ask for proof of address?

The short answer

It may need to verify your identity and contact details.

What this means for you

Accurate, recent documents help a lender verify identity, income and existing obligations. Submit sensitive files only through a secure, authorised process.

For a government employee, your exact position, income, existing repayments and the lender’s programme rules can affect the outcome. Check the complete offer and ask the lender to explain anything you do not understand before accepting credit.

This is general information, not an eligibility decision, a quotation or a guarantee of approval.

Frequently asked questions

Why might a lender ask for proof of address?

It may need to verify your identity and contact details.

Does working for government guarantee approval?

No. The lender still checks its employer rules, credit information and affordability.

Where can I confirm the terms that apply to me?

The lender’s written quotation and credit agreement will set out the rate, fees, term and total repayable.

Further reading: National Credit Regulator. Source pages describe general rules or lender processes; individual circumstances can differ.

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